The Problem We Were Brought In to Solve

A mid-sized manufacturing company in the Greater Toronto Area faced mounting cybersecurity risk. Limited visibility and control over devices accessing the corporate network, manual endpoint management processes, outdated security policies, and inconsistent compliance controls in a hybrid Active Directory environment left the organization exposed to data breaches and compliance violations.

Solution & Implementation

CG Technologies designed and deployed a Zero Trust security model — the "never trust, always verify" approach requiring continuous authentication regardless of user location or device. The solution included Microsoft Endpoint Manager and Intune for centralized device visibility and control, granular role-based access controls and conditional access policies tailored to the manufacturing environment, and comprehensive user training and change management to drive adoption. A phased replacement strategy was developed for legacy endpoints incompatible with modern security protocols, using temporary isolation measures to maintain production continuity during the transition.

Measurable Outcomes

Within two weeks of implementation, endpoint policy compliance increased by 52%. All endpoints were brought under centralized monitoring, achieving 100% visibility. Manual endpoint configuration tasks dropped by 74%, freeing IT staff for strategic work. Threat detection times improved significantly, and executive leadership reported substantially increased confidence in the organization's resilience against cyber threats targeting manufacturing operations.

Lessons Learned

01
Hardware Assessment is Critical
Legacy manufacturing hardware must be thoroughly assessed early in planning to develop appropriate migration or isolation strategies.
02
User Education Drives Success
The success of Zero Trust models in manufacturing depends heavily on aligning technical implementation with comprehensive user awareness programs.
03
Hybrid Environment Considerations
Manufacturing environments with hybrid AD infrastructures require careful planning to balance cloud-native tools with on-premises infrastructure.
04
Industry-Specific Adaptation
Security frameworks must be adapted for OT networks and industrial control systems that interface with IT infrastructure.