FAQ
Using Managed IT Services will ensure that your business technology needs are being taken care of by professionals with the appropriate knowledge and training. Managed Service Providers have experience with many business IT environments and can implement IT solutions your business’ needs. This means you will have more time to focus on the growth and reach of your business, without having to worry about the technological needs.
CG Technologies offers proactive, flexible solutions that are tailored to your business and your budget.
We offer both onsite and remote support for our clients. Our helpdesk is available 24 hours a day, 7 days a week, every day of the year, and is staffed by professionals who can help you get back on track on a moments notice.
Our onsite support team offers flexible scheduling so that you are able to get the help you need when you need it.
Not only does CG Technologies provide onsite support services to Toronto and the Greater Toronto Area, but our 24×7 support team can support you remotely no matter where you or your business is located.
Yes, we will use our technology partner connections to get the right hardware, software, and services for your IT solution needs. Our procurement specialists will consult with you and offer product recommendations based on past experience. This way you are not overspending on products you won’t need, nor underspending on products that you will rely heavily upon.
Read more about our product procurement services
It is vitally important that all business-critical data is backed up to multiple physical locations. This ensures that backup data is recoverable should one location be compromised. Cloud backup is a cost-efficient way to store critical data at a secondary site securely. It can also reduce your meantime to recovery should a disaster strike at your data’s primary location.
Today, data is distributed. Stored within various cloud services like Microsoft 365, laptops, mobile devices, and servers. We can help you determine where your critical data resides and put together a secure and reliable backup plan. Contact us.
Unified Threat Management is a multi-layered security plan designed to protect your business from IT threats like hacking, viruses, phishing, etc. After conducting a vulnerability assessment to determine which areas of your network and infrastructure are at risk, we layer multiple security tools and services that will proactively monitor, alert, and protect business-critical applications, infrastructure, and data.
Contact us to see when we can get started protecting your business.
This involves using automated tools and manual techniques to scan and identify system, network, and application vulnerabilities. Risk levels can then be determined, and steps are taken to remediate any identified vulnerabilities. After an initial assessment and remediation, we typically deploy tools and processes to proactively scan, alert, and protect your business from new and emerging security vulnerabilities moving forward.
Yes, whether onsite, hosted, or in the cloud, we can assist you through the entire process. From initial deployment to ongoing support and maintenance, we provide support for as long as you require it.
Contact us today to see how we can help you set up and manage your IT environment.